About Us

  

ORDERING INFORMATION

 

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Please make sure of your measurements and color when ordering.

 Styles and color may vary on items since they are all hand made.

PAYMENT

Cashier Checks or Money Orders:  Items are shipped as soon as payment is received.

Credit Card Orders:  There is a $30.00 minimum order.  Credit cards are accepted through paypal.com

Checks:  Will have to hold check for seven business days  and/or until clears.

Returned Check Policy:  There is a $30.00 service charge for all checks returned by our back for insufficient funds.

 

LAYAWAY PLANS

Please contact for details.  90 day maximum

 

CUSTOM AND SPECIAL ORDERS

Please contact for details

 

RETURNS

If there is a problem with your order please contact us immediately within 48 hours after receipt.  This allows us to discuss the problem and figure out the best approach (exchange, credit or refund).  We will not accept any returned items without pre-authorization.  Items must be returned within five business days after authorization with the original sale receipt.  Items returned that have perspiration, stains or damaged in anyway will not be accepted. Shipping cost are non- refundable.  There are no refunds or exchanges on the following items:  Videotapes, Compact Disc,  Audiocassettes,  Makeup,  Henna Kits, Zils,  Shoes or Wigs.  If Videotapes, CDs or Audiocassettes contain a significant manufacturing defect then it will be replaced with an identical undamaged copy. 

                   

                                                  

      

HANEZEBS

P.O. BOX 332  Newnan, Georgia  30264 USA

Phone/Fax: (770) 251-8821

 

                              Inquiries or to place an order please call between 10 a.m. to 6 p.m. EST

                                                             Faxes are taken between 6pm to 7pm or after 11pm. EST

     

Or email us: 
hanezebs@hanezebs.com  or  hanezeb@aol.com